Have Questions or Need Service for Existing Equipment?
Contact HRI today at 814-453-4747.
Contact HRI today at 814-453-4747.
Two small operational habits that prevent big problems: hiring leadership with structure, and keeping cardboard out of your kitchen.
Opening a restaurant is exciting. It’s creative. It’s personal.
It’s also operational. And two of the most expensive mistakes new owners make have nothing to do with menu design or marketing.
They come down to: who you hire, and how you manage your space.
If you’re a first-time restaurant owner, this matters more than you think:
“It’s your recipes. This is your restaurant.”
You’re not hiring someone to take over your vision. You’re hiring someone to execute it—consistently, under pressure, with a team behind them.
A serious chef will be curious. They’ll look behind the line, check the equipment, and ask questions about how things work.
Then, lock in the standard with written processes. Another key point:
“Very important that you set up processes and procedures that you have a manual.”
Your manual does not need to be fancy. It just needs to be clear. Define what “good” looks like for:
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“One thing I don’t like is boxes in the kitchen or in the storeroom or in the walk.”
This is one of the simplest operational wins you’ll ever get. Cardboard boxes come from warehouses, trucks, and other facilities.
Sometimes pests hitch a ride in packaging—and if you store boxes inside, you’re inviting an infestation you’ll pay to fix later.
“Anything in a box, take it out of a box.”
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Restaurants don’t fail because of one big dramatic mistake. They fail from small operational blind spots.
Nail the basics: clear expectations, simple systems, and clean storage habits. Those “little things” compound fast.
Let us guide you through our HRI packages and options in a 15-minute session to assist you in finding the perfect package. For a side-by-side package comparison, please refer to this link.
No problem! Upgrading to a higher-tier package is easy, and any payments made will be credited towards the upgrade.
Your journey begins with a 30-60 minute initial meeting led by your assigned Chef Designer. This session is dedicated to understanding your vision and needs, translating them into an initial design. Following this, we’ll reconvene for a real-time collaboration session to refine the design. Based on your chosen package, you’ll have two to three meetings to review and finalize the design. For more details on what each package includes, click here.
Our design timelines vary, with some packages being completed in just 2-4 weeks. Your Chef will keep you informed about the expected timelines and next steps during each meeting.
Communication is through email and text, with the Design Kick-Off and subsequent meetings held over Zoom. This allows for real-time collaboration and adjustments. All designs will be sent to you in PDF format via email.
We aim to design spaces that efficiently fulfill your vision. If you wish to incorporate existing equipment, please bring the necessary details to the initial meeting.
You have the option to buy the required equipment through HRI. After finalizing your design, HRI will provide a comprehensive equipment quote.
Please note, the materials we provide are intended for conceptual and layout purposes only and are not suitable for permits or health inspections, which require documents from licensed professionals.
The documents we provide serve for conceptualization and layout planning only. Any required construction documents must be obtained from professional construction services.
Even if you’re not ready to begin construction, we’re here to help. Our initial discussions will help us tailor our design services to your project’s specific needs.
For additional requirements, we offer a range of services for an extra charge. Discuss these options with your designer.
Yes! We’ve partnered with FS Foodservice Solutions to make financing your equipment simple and affordable. Whether you’re purchasing a single piece or building out a full kitchen, FS offers flexible programs with quick approvals, competitive terms, and the ability to include soft costs like installation or freight. Financing is available for both new and used equipment, starting at just $500 with no maximum limit. Click here to explore your financing options and to get a free quote.