Have Questions or Need Service for Existing Equipment?
Contact HRI today at 814-453-4747.
Contact HRI today at 814-453-4747.
A school cafeteria doesn’t get a slow ramp-up. The bell rings, and the serving line has to move hundreds of students through in a fixed window that isn’t getting any longer. Unlike a restaurant, there’s no adjusting the pace.
Here’s a recent serving line upgrade at North East Middle School, and what actually makes a line like this move.

The lunch bell doesn’t wait for a slow line.
Q01What counts as “serving line equipment”?
The equipment students move past to get their meal — tray rails, hot and cold wells, steam tables, sneeze guards, and the point-of-sale station at the end of the line.
Q02How do you size a serving line for a school’s lunch period?
Around the peak, not the average — how many students need to move through in the actual length of a single lunch period, including any grade levels that overlap.
Q03What usually causes a school serving line to bottleneck?
Extra stops and awkward spacing are the most common culprits — a station placed out of the natural flow of the line adds a pause that multiplies across every student who passes through it.
Let us guide you through our HRI packages and options in a 15-minute session to assist you in finding the perfect package. For a side-by-side package comparison, please refer to this link.
No problem! Upgrading to a higher-tier package is easy, and any payments made will be credited towards the upgrade.
Your journey begins with a 30-60 minute initial meeting led by your assigned Chef Designer. This session is dedicated to understanding your vision and needs, translating them into an initial design. Following this, we’ll reconvene for a real-time collaboration session to refine the design. Based on your chosen package, you’ll have two to three meetings to review and finalize the design. For more details on what each package includes, click here.
Our design timelines vary, with some packages being completed in just 2-4 weeks. Your Chef will keep you informed about the expected timelines and next steps during each meeting.
Communication is through email and text, with the Design Kick-Off and subsequent meetings held over Zoom. This allows for real-time collaboration and adjustments. All designs will be sent to you in PDF format via email.
We aim to design spaces that efficiently fulfill your vision. If you wish to incorporate existing equipment, please bring the necessary details to the initial meeting.
You have the option to buy the required equipment through HRI. After finalizing your design, HRI will provide a comprehensive equipment quote.
Please note, the materials we provide are intended for conceptual and layout purposes only and are not suitable for permits or health inspections, which require documents from licensed professionals.
The documents we provide serve for conceptualization and layout planning only. Any required construction documents must be obtained from professional construction services.
Even if you’re not ready to begin construction, we’re here to help. Our initial discussions will help us tailor our design services to your project’s specific needs.
For additional requirements, we offer a range of services for an extra charge. Discuss these options with your designer.
Yes! We’ve partnered with FS Foodservice Solutions to make financing your equipment simple and affordable. Whether you’re purchasing a single piece or building out a full kitchen, FS offers flexible programs with quick approvals, competitive terms, and the ability to include soft costs like installation or freight. Financing is available for both new and used equipment, starting at just $500 with no maximum limit. Click here to explore your financing options and to get a free quote.