HRI Expands Into the Cleveland Market to Deliver End-to-End Commercial Kitchen Support Across Northeast Ohio

March 24, 2026

Featured in USA Today

HRI Expands Into the Cleveland Market to Deliver End-to-End Commercial Kitchen Support Across Northeast Ohio

HRI Commercial Food Service is expanding into Cleveland with a full-service model designed to help restaurants, hotels, institutions, and hospitality groups simplify complex kitchen projects and keep operations running strong long after opening day.

National Coverage

The Cleveland expansion story was featured in USA Today

Read the full press release to see how HRI is bringing design planning, equipment procurement, installation, and ongoing service together under one accountable team for operators across Northeast Ohio.


Read the USA Today Story →


Visit HRI →

Expanding into Cleveland is more than a geographic move. It reflects what many operators across Northeast Ohio are already feeling: commercial kitchens are more complex than ever. Between layout planning, code considerations, equipment sourcing, installation coordination, and long-term service, too many projects still rely on multiple vendors with disconnected responsibilities.

HRI’s approach is different. Instead of forcing operators to manage multiple handoffs, the company brings design and consultation, equipment distribution and installation, and services and maintenance together in one system built around continuity, accountability, and long-term performance.

Why This Matters for Cleveland Operators

Fewer Vendor Handoffs

One partner can now support more of the process, reducing the communication gaps and delays that often come from splitting design, procurement, install, and service across separate providers.

Faster, Cleaner Project Execution

HRI’s model is built to help operators streamline development timelines, simplify coordination, and move projects forward with more confidence.

Long-Term Kitchen Support

This is not just about opening a kitchen. It is about keeping it operating reliably through maintenance, service, and support after the ribbon is cut.

Built for Real Foodservice Workflows

HRI’s team includes sales professionals, kitchen designers, and experienced chefs, helping connect kitchen design decisions to the realities of daily operations.

What End-to-End Support Actually Looks Like

01

Design & Consultation

From kitchen layout planning to workflow alignment, HRI helps operators make smarter decisions early so the kitchen functions the way it needs to in the real world.

02

Equipment Distribution & Installation

Equipment sourcing and install coordination are handled with continuity, helping reduce friction across approvals, procurement, infrastructure integration, and startup.

03

Service & Maintenance

Ongoing support helps operators protect uptime, reduce disruptions, and maintain performance after the kitchen is fully operational.

“Our expansion into Cleveland allows us to bring our full-service model to Northeast Ohio.”

That message from General Manager Cuyler Lewis captures the heart of the move: supporting foodservice operators from initial planning through long-term kitchen performance.

Who This Expansion Supports

HRI’s Cleveland market expansion is positioned to support:

  • Restaurants and multi-unit operators
  • Hotels and hospitality groups
  • Institutional and healthcare foodservice
  • Schools, universities, and large facilities
  • Operators who want fewer handoffs and more accountability

Final Thought

Cleveland operators do not just need equipment. They need kitchen systems that are planned well, installed well, and supported well over time. HRI’s expansion into the market signals a stronger local option for foodservice teams that want a partner capable of carrying responsibility across the full kitchen lifecycle.

Opening, renovating, or upgrading a kitchen in Northeast Ohio?

See how HRI helps operators design, equip, install, and support commercial kitchens with fewer vendor handoffs and more long-term confidence.


Read the USA Today Story →


Visit HRI →

Frequently Asked Questions

Let us guide you through our HRI packages and options in a 15-minute session to assist you in finding the perfect package. For a side-by-side package comparison, please refer to this link.

No problem! Upgrading to a higher-tier package is easy, and any payments made will be credited towards the upgrade.

Your journey begins with a 30-60 minute initial meeting led by your assigned Chef Designer. This session is dedicated to understanding your vision and needs, translating them into an initial design. Following this, we’ll reconvene for a real-time collaboration session to refine the design. Based on your chosen package, you’ll have two to three meetings to review and finalize the design. For more details on what each package includes, click here.

Our design timelines vary, with some packages being completed in just 2-4 weeks. Your Chef will keep you informed about the expected timelines and next steps during each meeting.

Communication is through email and text, with the Design Kick-Off and subsequent meetings held over Zoom. This allows for real-time collaboration and adjustments. All designs will be sent to you in PDF format via email.

We aim to design spaces that efficiently fulfill your vision. If you wish to incorporate existing equipment, please bring the necessary details to the initial meeting.

You have the option to buy the required equipment through HRI. After finalizing your design, HRI will provide a comprehensive equipment quote.

Please note, the materials we provide are intended for conceptual and layout purposes only and are not suitable for permits or health inspections, which require documents from licensed professionals.

The documents we provide serve for conceptualization and layout planning only. Any required construction documents must be obtained from professional construction services.

Even if you’re not ready to begin construction, we’re here to help. Our initial discussions will help us tailor our design services to your project’s specific needs.

For additional requirements, we offer a range of services for an extra charge. Discuss these options with your designer.

  • Custom Stainless Steel Shop Drawings and Renderings
  • 2D CAD Files and 3D Visuals
  • Digital 3D Tours

Yes! We’ve partnered with FS Foodservice Solutions to make financing your equipment simple and affordable. Whether you’re purchasing a single piece or building out a full kitchen, FS offers flexible programs with quick approvals, competitive terms, and the ability to include soft costs like installation or freight. Financing is available for both new and used equipment, starting at just $500 with no maximum limit. Click here to explore your financing options and to get a free quote.

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