Have Questions or Need Service for Existing Equipment?
Contact HRI today at 814-453-4747.
Contact HRI today at 814-453-4747.
The obvious number is rarely the whole answer. A prep station upgrade looks like a simple swap until you notice it can solve two problems instead of one. A dishwasher looks like a seat-count calculation until you look at what’s actually coming back to the pit.
Here are two recent examples of looking past the obvious spec — a finished install at The Garrett Club, and what actually drives a dishwasher decision.

Storage and code-compliant power, in one unit.
Seating capacity is a start. It’s not the spec.
Q01What is a refrigerated worktop?
A prep table with a refrigerated base built in — the work surface sits directly above cold storage, so ingredients stay within reach instead of a trip to a separate cooler.
Q02Why does a prep line need GFCI outlets specifically?
GFCI (ground-fault circuit interrupter) outlets cut power the instant they detect a ground fault, which matters anywhere water and electricity are close together — exactly the environment around a prep sink or wash-down area.
Q03Does a bigger dining room always need a bigger dishwasher?
Not necessarily. A smaller dining room with fast table turns and heavy ware can need more washing capacity than a larger room with a slower pace — throughput during peak service matters more than raw seat count.
Q04What’s the difference between high-temp and chemical sanitizing dishwashers?
High-temp machines sanitize with hot water, which requires enough water heating capacity to keep up. Chemical sanitizing machines use lower water temperatures plus a sanitizing chemical, which lowers utility demand but adds an ongoing chemical cost.
Q05How do I know if I need a conveyor or flight-type dishwasher instead of a door-type?
It comes down to volume and continuous throughput. Door-type machines suit lower-volume kitchens running batch cycles; conveyor and flight-type machines are built for high-volume operations that need ware moving through continuously rather than in racks.
Let us guide you through our HRI packages and options in a 15-minute session to assist you in finding the perfect package. For a side-by-side package comparison, please refer to this link.
No problem! Upgrading to a higher-tier package is easy, and any payments made will be credited towards the upgrade.
Your journey begins with a 30-60 minute initial meeting led by your assigned Chef Designer. This session is dedicated to understanding your vision and needs, translating them into an initial design. Following this, we’ll reconvene for a real-time collaboration session to refine the design. Based on your chosen package, you’ll have two to three meetings to review and finalize the design. For more details on what each package includes, click here.
Our design timelines vary, with some packages being completed in just 2-4 weeks. Your Chef will keep you informed about the expected timelines and next steps during each meeting.
Communication is through email and text, with the Design Kick-Off and subsequent meetings held over Zoom. This allows for real-time collaboration and adjustments. All designs will be sent to you in PDF format via email.
We aim to design spaces that efficiently fulfill your vision. If you wish to incorporate existing equipment, please bring the necessary details to the initial meeting.
You have the option to buy the required equipment through HRI. After finalizing your design, HRI will provide a comprehensive equipment quote.
Please note, the materials we provide are intended for conceptual and layout purposes only and are not suitable for permits or health inspections, which require documents from licensed professionals.
The documents we provide serve for conceptualization and layout planning only. Any required construction documents must be obtained from professional construction services.
Even if you’re not ready to begin construction, we’re here to help. Our initial discussions will help us tailor our design services to your project’s specific needs.
For additional requirements, we offer a range of services for an extra charge. Discuss these options with your designer.
Yes! We’ve partnered with FS Foodservice Solutions to make financing your equipment simple and affordable. Whether you’re purchasing a single piece or building out a full kitchen, FS offers flexible programs with quick approvals, competitive terms, and the ability to include soft costs like installation or freight. Financing is available for both new and used equipment, starting at just $500 with no maximum limit. Click here to explore your financing options and to get a free quote.